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From: Justin
Remote Name: 74.103.244.227
Date: 01/19/2012
Time: 06:34:03 PM
Without seeing the stein, it is impossible for me to say what caused the damage. It sounds to me like a firing/production issue. Pottery can be fired at the wrong temperature, or there could be irregularities in the glaze that cause defects. It is not always a case of lack of care.